Cybercriminals always find new ways to turn technology to their advantage.
After phishing, smishing, and vishing, the spotlight is now on deepfakes, videos and audio clips manipulated by artificial intelligence to imitate real people with astonishing realism. The danger lies in the trust we instinctively place in a familiar face or voice that, in reality, doesn’t exist.
Deepfakes are digital media generated with artificial intelligence.
Through machine learning models, AI can recreate a person’s face, voice, and movements using just a few seconds of genuine footage or audio.
The technology itself was designed for creative and legitimate purposes, such as visual effects or dubbing in the film industry. However, it can easily be used for fraud. In cybersecurity, deepfakes have become tools to deceive employees or partners and gain access to information, credentials, or money.
Cases are increasing where fake executives appear in video calls or audio messages requesting urgent wire transfers.
These attacks exploit the automatic trust effect. When people recognize a voice or face they think they know, they lower their guard. Criminals replicate tone, gestures, and speaking style to imitate authority figures like CEOs or department heads.
A typical scenario: an employee receives a video call from what seems to be an executive asking for an immediate payment or access to confidential files. The voice and face appear genuine, but both come from an AI model.
These operations often form part of broader social engineering campaigns that manipulate victims through urgency, authority, and psychological pressure.
A falsified video or audio message can cause severe consequences.
Financially, a single fraudulent transfer can lead to significant losses. Reputationally, manipulated content can damage trust between a company, its clients, and partners, and may trigger complex communication crises.
Deepfakes now appear in spear phishing and business email compromise (BEC) schemes, where the attack gains credibility through personalization and the illusion of authenticity.
Attention to small details remains the most effective defense. Look for:
Defense starts with awareness. Companies must understand that audio and video content can no longer serve as unquestionable proof of authenticity. Prevention depends on procedures, training, and verification tools.
Verification policies: always confirm sensitive requests through an alternate channel, such as a known phone number or a digitally signed email.
Training and awareness: management and operational teams need to understand how deepfakes work and learn to identify red flags.
Secure communication tools: adopt systems that include identity checks and authentication mechanisms to minimize fraud risks.
Deepfakes represent a growing challenge for digital security, and addressing it requires more than investing in defense technologies.
Organizations need a culture of awareness that recognizes the signs of manipulation and verifies information, even when it appears to come from a trusted source.
Building trust also means protecting it through clear procedures, continuous training, and secure communication systems.