First steps

Ownership Check Procedure

Before we can start to host your emails on our servers, we need to verify that you are the admin (or one of them) of it.

Ownership check with DNS record

The procedure is easy:

  • Add a new in domain in the qboxmail panel
  • Click on the orange icon before the name of the domain (in the domains’ table)
  • It will appear the modal with the randomly generated DNS record in the format dXXXXXXXXX and the IP address that you wil need to insert in your DNS control panel.
  • Go to your DNS control panel, and insert an A record like this: and link it with the IP address:

be careful, some DNS panels work only with the first part of the record (**dXXXXXXXXX**), other need the full one (****)

  • To verify that everything went right, try to ping:

$ ping
PING ( 56(84) bytes of data.
64 bytes from ( icmp_req=1 ttl=57 time=14.1 ms
64 bytes from ( icmp_req=2 ttl=57 time=10.4 ms
64 bytes from ( icmp_req=3 ttl=57 time=10.6 ms

when you can see this kind of output, you can go to our panel and, in the modal, click on Ownership Check

Usually, modifications to the domain’s DNS can take up to 24 hours. This procedure is needed even for Alias Domains.

Ownership check with email

You can also verify domain ownership via Email if the domain is already active with another provider.
Select Domain and click Email. The panel will display a list of email addresses related to the domain (postmaster@, hostmaster@, webmaster@, info@) to which you can send a message containing a code. Once you receive the code you will need to log-in to the control panel, select the domain and enter it where required.

The domain ownership process is required also for domain aliases.

In the case you are unable to make a change to the domain DNS of your property, please contact us to find an alternative solution.

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