Email Archive

Enabling Email Archive

To enable Email Archive, you need a domain and at least one mailbox enabled in Qboxmail control panel.

Enabling Email Archive is immediate, and the cost is calculated according to the payment plan you choose.

Check in advance that the domain for which you want to activate the service has enough archiving options. You can do this by checking limits in domain settings.
Before activating Email Archive, we recommend consulting a legal expert to ensure your company uses the service in line with regulations and, if necessary, to inform your employees about the functioning and legal requirements of the service.

Enabling Email Archive for the first time

Enter the Qboxmail control panel.

Click on archive in the sidebar.

Click on the activate archive button and follow the wizard:

  • Select the domain and choose the mailboxes for which to activate the service.
  • The number of mailboxes for which you can activate archiving varies according to the payment plan you choose.
  • The system automatically stores all new incoming and outgoing messages for the selected mailboxes.
  • You can then import the message history for each individual mailbox by accessing the archive section on the control panel.
    select domain -> select boxes -> next
  • Set the default retention period for the selected domain and mailbox messages.
  • The available retention period ranges from 1 to 10 years, calculated from the receipt/send date of each individual message.
  • Messages whose date exceeds the retention period selected will be automatically deleted from the archive.
  • You can set a different storage period for a domain or single mailbox storage in the archive section of the control panel.
    select storage years -> next
  • Choose whether to automatically enable the Email Archive service for all new mailboxes created within the selected domain.
  • Archiving will be automatically enabled for new mailboxes up to the maximum number specified in the payment plan.
    enable for new mailboxes -> next
  • Confirm enabling of the Email Archive service.
  • In the case of pay as you go, ‘archiving’ will be added to the next invoice.
  • You can add or remove archiving service for individual mailboxes in the archive section of the control panel.

Add more domains to Email Archive

Once you’ve enabled Email Archive for the first time, to add a new domain to the archiving service:

  • Enter the Qboxmail control panel
  • Make sure that the domain has been created and contains at least one mailbox in the domains section of control panel
  • Click on archive in the sidebar
  • Click the add domain button and follow the wizard:
    • select domain-> select mailboxes
    • Select years of storage
    • Enable for new mailboxes
    • Confirm

Add a new mailbox to Email Archive

Once you’ve enabled Email Archive for a domain, to add a new mailbox to the archiving service:

  • Enter the Qboxmail control panel
  • Click on archive in the sidebar
  • Click on the domain name for the mailbox you want to add and specify the domain to be archived
  • Click the add mailbox button and follow the wizard:
    • Select one or more mailboxes to enable email archive
    • Confirm
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