Email Archive

Archive options

Archive options are the maximum number of mailboxes from a specific domain for which the archiving service can be enabled, based on the tarrif and the user’s role.

First verify that the domain for which you want to enable the service has enough archive options. You can do this by checking limits in domain settings.

For the customer, the number of archive options available depends on the billing method selected:

  • Yearly billing: a maximum number of options is available up to the number requested during ordering (if needed, additional options can be purchased by contacting the sales support team)
  • Monthly billing: unlimited archive options (billed the month after activation)

For managers the maximum number of archive options available depends on the number assigned to them by the subscribing customer.

For postmasters, the maximum number of archive options available depends on the maximum set for their domain by their manager or customer.

Check that the domain for which you want to activate the service has enough options available. You can do this by checking limits in domain settings.

The number of archive options available follows a hierarchical order: e.g. if a customer has set a maximum number of 5 archive options for a domain, the postmaster of that domain will not be able to activate more than 5 archiving services, even if he has set a greater number of archive options.

Enable for new mailboxes: if set to YES (green), the archiving service will be automatically enabled for new mailboxes added to the domain up to the maximum number of possible archives.

Enable for new mailboxes for customers with monthly billing: if set to YES (green), the archiving service will be automatically enabled for all new mailboxes added to the domain, depending on any limits set.

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