It is possible to activate two kind of email accounts: 8 GB and 25 GB. The available space of each email account cannot be combined or split.
Resellers can set lower limits for their customers’ accounts (1GB, 2GB, 3GB, 4GB, 5GB, 6GB, 7GB, 8GB, 16GB, 25GB), in any case these will always be invoiced in 8GB or 25GB sizes, in based on the upper reference band.
Resellers can set a Default size (Default Quote) and a Maximum size (Max email Quote) for each domain, which are the default and maximum size that email accounts created under that domain can have in order to limit the possibilities of the Postmaster user.
The space used by the accounts can be checked in real time by the user through the Webmail, the Control Panel or through your email client configured with IMAP (if it supports the display of the quote, such as Thunderbird). The client or the Postmaster of the domain can check the quote of all its users from the control panel or through the API.
Email accounts also have a limit on the maximum number of email messages they can contain. The limit of the number of messages is only a protection system against any abuse and normally no user will ever reach it.
Notice of almost full mailbox (Quote Warning)
Notice of almost full mailbox by Webhook or by Email
Even Qboxmail customers can be notified when a mailbox is almost full or when it returns below a certain threshold. By accessing the control panel as Customer, you can choose to receive an alert either by a Webhook or by an email notification. Notifications by Webhook or by Email are sent:
- exceeding 80% of the quote
- exceeding 95% of the quote
- on return under 75% of the quote
To set these notifications go to the Qboxmail control panel, click on your user name -> Settings -> Notifications -> “Email Account comes close to the maximum quota” and set a URL or email address to receive these notifications.
Postmaster email account fee
The “postmaster@DOMAIN” ‘s email account (being a service account) has 50MB of non-modifiable quote.